Portfolio
My Resume
Education
Bachelors of Mass Communication - Film/TV Production
Western Michigan UniversityLearned the theory and practical application of Film and Live TV Production. Wrote scripts for films, plays, and situational comedies. Practiced the craft of Improv in the Theater Department.
Bachelors of Business
Aquinas CollegeDeveloped a broad range of knowledge in business operations and targeted skills in marketing, finance, operations, strategy, and business policy.
Training
Email Systems Control
eGain TechnologiesLearned to write automated routing system to route email to the correct groups for processing. Learned how to interface with SMTP, POP3, and IMAP protocols.
Aspect Call Control Systems
Aspect CommunicationsLearned how to route incoming calls in realtime via the Aspect call routing system and API access to external data sources.
Development Skills
NODE.JS
PHP
Solidity
Database Design/Management
RFID / EPCIS / GS1 Integration
Supply Chain Traceability Software
Design Skills
Videography
CSS
JAVASCRIPT
SOFTWARE
Experience
RFID Business Development Leader
CCL eAgile Inc.Leading RFID solutions for healthcare/pharma. Key developer on Axia Institute Phase II End-to-End Pilot: authored activation/encoding software and ERP simulation tools enabling 100% traceability for 6,920 units in real supply chain (Cencora Williamston DC, mixed pallets/SKUs, manufacturer-wholesaler-pharmacy sim). Real-time exception handling, GS1/EPCIS integration. Whitepaper May 2025. Presented at RFID Journal Live, AIM webinars, Value Chain Summit. Now advancing to unit-of-use traceability (syringes, vials, etc.). Making pharma safer, one tag at a time.
Digital Specialist - Innovation and Emerging Technologies
Amway CorporationFocused on digital innovations and emerging technologies (IoT, VR, Blockchain, AI, AR, Big Data) for global digital services. Explored ways to enrich lives with Amway products/business through new tech and supply chain/business transparency.
Contact Center Integration Developer
Amway CorporationIntegrated and administrated Aspect, eGain, eTalk, and custom apps into one easy-to-use system for customer service representatives.
Call Center Forecaster/Scheduler
Amway CorporationForecasted and scheduled a multi-million dollar labor pool for calls, email, and off-phone tasks.
Experience
Server
Amore Trattoria ItalianaServer at one of my favorite Italian restaurants in Grand Rapids. Loved the vibe, the authentic food, and making guests feel welcome. Great people, great pasta, great memories.
Business Owner
'Zoo Tunes Singing TelegramsHired talent, wrote songs, scheduled events, sang in Nerd Clothing, and everything else needed to run a small Singing Telegram business.
Server Extraordinaire
Carlos Murphy's RestaurantServer for an awesome restaurant. In this place we stood on tables to sing happy birthday to guests. Servers were empowered to do whatever to make guests happy. Wish I could find a fun restaurant like that now.
Contact Me
Aaron Sundman
Want to connect? Feel free to reach out via email or find me on social media.
Email: [email protected]